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Privacy Policy

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Effective Date: 21-Apr-2025
App Name: PKU Pal
Company: PKU Pal sp. z o.o.
Contact Email: support@pkupal.com

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Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use PKU Pal, our mobile application designed to help individuals and families manage Phenylketonuria (PKU).

 

1. What Information We Collect

We collect only the data necessary to deliver and improve your experience with PKU Pal. This may include:

1.1. Personal Information

  • Parent/caregiver email

  • Child’s name, age and weight
     

1.2. Dietary and Health Data

  • Logged meals and PHE values

  • Notes or measurements related to PKU

  • Uploaded photos of foods, nutrition info tables or recipes

  • Voice inputs for tracking
     

1.3. Device & Usage Data

  • App version, device type, and OS

  • Anonymous usage analytics (to improve performance)

  • Crash and error reports

2. How We Use Your Information

We use your data to:

  • Provide core app functionality (meal tracking, PHE calculations, daily summaries)

  • Personalize your experience

  • Enable photo and voice features via AI services

  • Generate reports and documents for your personal use

  • Improve the app through anonymous analytics

We do not sell or share your personal data for marketing or advertising purposes.

3. AI Features and Third-Party Services

To enable smart features, we may use third-party services that securely process:

  • Image recognition (e.g., identifying nutrition info from photos)

  • Speech-to-text (e.g., converting voice notes)

  • Cloud storage for backups and syncing

All providers are carefully selected and compliant with relevant data protection laws, including GDPR. Data is encrypted in transit and at rest.

4. Children’s Privacy and Parental Consent

PKU Pal is designed for use by parents and caregivers, not directly by children. If you provide information about a child under 16, you confirm that you are their parent or legal guardian and consent to the collection and use of their data in accordance with this policy.

We do not knowingly collect data directly from children without parental consent.

5. Data Retention and Deletion

We retain your data only as long as necessary to provide app functionality or as required by law. You can:

  • Delete data manually in the app

  • Request complete deletion by contacting us

Upon deletion, your data will be removed from our systems within 30 days.

6. Your Rights (GDPR Compliance)

You have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

To exercise these rights, contact us.

7. Data Security

We use industry-standard encryption, secure authentication, and restricted access protocols to protect your information. While no system is 100% secure, we continuously monitor and improve our security practices.

8. Changes to This Policy

We may update this Privacy Policy as our app evolves. When significant changes are made, we’ll notify you via the app or email. Your continued use of PKU Pal implies acceptance of any changes.

9. Contact Us

If you have questions, feedback, or concerns about your privacy, please reach out: support@pkupal.com

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